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Effective Date: January 1, 2026
Last Updated: January 28, 2026

Our Accessibility Guidelines & Commitments

Our goal is to ensure that visitors can:

  • Navigate the website clearly
  • Read and understand website content
  • Access important product and company information
  • Use enquiry and contact forms
  • Browse the website using different devices and assistive technologies

Where practical, we work toward meeting WCAG 2.1 Level AA principles relating to:

  • Perceivable content: Information and user interface components are presentable in ways users can perceive.
  • Operable navigation: User interface components and navigation are operable via keyboard and assistive tools.
  • Understandable information: Information and operation of the user interface are clear and predictable.
  • Robust website functionality: Content is robust enough to be interpreted by current assistive technologies.

Accessibility is an ongoing process, and some areas of the website may not yet fully meet every guideline.

The Daxwell website includes the following accessibility features:

  • Clear and consistent navigation
  • Descriptive page headings and logical content structure
  • Readable font sizes and sufficient colour contrast
  • Keyboard-accessible navigation with visible focus indicators
  • Alternative text for meaningful images and descriptive links/buttons
  • Labels and instructions for website forms
  • Responsive layouts for desktop, tablet and mobile devices
  • Content that can be enlarged using browser zoom controls

We aim to make essential website functions accessible using a keyboard.

Visitors should be able to use the Tab, Shift + Tab, Enter and arrow keys to move through navigation links, buttons, forms, accordions and other interactive elements.

We continue to review keyboard navigation as the website develops.

Meaningful images should include alternative text where appropriate.

Images used only for decorative purposes may be hidden from assistive technologies to reduce unnecessary information.

Product images are provided for general reference. Visitors who require additional product details may contact the Daxwell team for assistance.

We aim to make contact, quotation and sample-request forms clear and accessible.

Where practical, forms will include clearly identified fields, visible labels, required-field indicators, helpful instructions, understandable validation messages, and keyboard-accessible controls.

Visitors who experience difficulty using a form may contact us through email or telephone.

Some downloadable documents, including product specifications, certificates, catalogues and technical files, may have been created by third parties or may not yet be fully accessible.

Where possible, we will provide information in an alternative format upon reasonable request. Document availability and format may vary by product and market.

The website is designed to work with current versions of commonly used web browsers and devices.

It may also be used with assistive technologies such as screen readers, screen magnification tools, voice-control software, keyboard navigation, and browser zoom and contrast settings.

Older browsers, unsupported software or certain device configurations may not provide the best experience.

The website may contain links, embedded features or content supplied by third parties.

Daxwell does not control the accessibility of external websites, platforms or third-party documents. Their accessibility is the responsibility of the relevant provider.

We encourage third-party suppliers and service providers to support recognised accessibility practices.

Despite our efforts, some website content or features may not yet be fully accessible. Possible limitations may include:

  • Older downloadable PDF documents
  • Third-party embedded content or external widgets
  • Complex product data comparison tables
  • Certain technical diagrams without complete text alternatives

We aim to address identified accessibility issues as part of ongoing website improvements.

Accessibility is considered during the design, development and review of the Daxwell website.

We may improve accessibility by reviewing website structure and navigation, improving colour contrast and text readability, adding or updating alternative text, testing forms and interactive elements, reviewing keyboard navigation, improving downloadable documents, and responding to accessibility feedback.

Visitors may request information in a different format where reasonably possible.

Please tell us:

  • The page, product or document you need
  • The format you would prefer
  • Your contact details
  • Any accessibility requirements that may help us respond

We will review the request and aim to provide reasonable assistance.

We welcome feedback about the accessibility of the Daxwell website. Please contact us if you experience difficulty accessing any page or feature, cannot use an enquiry form, need product information in another format, find content that is unclear or difficult to navigate, or have suggestions for improving accessibility.

When reporting an issue, please include the webpage address, a description of the problem and the device or browser you were using, where possible.

For accessibility assistance or feedback, please contact:

  • Email: info@daxwell.com
  • Telephone: +60 3 1234 5678
  • Address: Daxwell Headquarters, Kuala Lumpur, Malaysia

We will review accessibility enquiries and aim to respond within a reasonable period.

We may update this Accessibility Statement as the website, accessibility standards or our practices change.

Updates will be published on this page with a revised effective date.

Contact Us

For accessibility assistance or feedback regarding the Daxwell website, please contact us.

Email: info@daxwell.com
Phone: +60 3 1234 5678
Address: Daxwell Headquarters, KL, Malaysia